Process Improvement in Practice

Process Improvement in Practice

In this online course, master organizational excellence through the practical application of process mapping, stakeholder engagement, and revolutionizing broken processes using the proven Ten-Step Process Improvement Methodology. Get hands-on experience in identifying, selecting, and implementing improvement opportunities with the application of a real-life case study. Ensure you emerge ready to elevate any organizational efficiency!

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محتوى الدورة

 
Lesson 1: A Welcome Message
1:52 دقيقة
Lesson 2: Course Overview
1:52 دقيقة
Lesson 1: What are Organizations?
2:25 دقيقة
Lesson 2: Organizational Problems
1:33 دقيقة
Lesson 3: Work Management Styles
1:09 دقيقة
Lesson 4: Traditional Organization
1:02 دقيقة
Lesson 5: Involvement Organization
1:37 دقيقة
Lesson 6: Process Organization
1:18 دقيقة
Lesson 7: Cross-Functional Organization
1:27 دقيقة
Lesson 8: Matrix Organization
1:04 دقيقة
Lesson 9: Process-Focused (F-type) Organization
0:52 دقيقة
Lesson 10: Work Management Styles Relationship
0:28 دقيقة
Lesson 11: Work Management Styles-Exercise
0:33 دقيقة
Lesson 1: Introduction to Process Mapping
3:00 دقيقة
Lesson 2: Process Map Symbols
2:08 دقيقة
Lesson 3: Macro Flowcharts
1:17 دقيقة
Lesson 4: Functional-Activity Flowcharts
4:13 دقيقة
Lesson 5: Task-Procedure Flowcharts
2:56 دقيقة
Lesson 6: Process Mapping-Case Study
2:37 دقيقة
Lesson 7: Process Mapping-Case Study Solution
2:29 دقيقة
Lesson 1: Stakeholders Roles & Responsibilities
1:04 دقيقة
Lesson 2: The Project Manager
1:11 دقيقة
Lesson 3: The Project Team
0:59 دقيقة
Lesson 4: Senior Management (Sponsor)
1:12 دقيقة
Lesson 5: The Functional Manager
1:18 دقيقة
Lesson 1: Symptoms of a Broken Process
3:28 دقيقة
Lesson 2: Selection of a Broken Process
3:02 دقيقة
Lesson 3: Prioritization Matrix
4:11 دقيقة
Lesson 1: PIM Overview
4:36 دقيقة
Lesson 2: Step One: Introduction to Process Redesign
3:22 دقيقة
Lesson 3: Step Two: Creating the Team
3:36 دقيقة
Lesson 4: Step Two: Communication
3:51 دقيقة
Lesson 5: PIM-Step One and Two-Case Study
1:33 دقيقة
Lesson 1: Create the As-Is Flowchart
1:22 دقيقة
Lesson 2: The Four Lenses of Analysis
0:59 دقيقة
Lesson 3: The Four Lenses: Frustration
5:01 دقيقة
Lesson 4: The Four Lenses: Time
5:31 دقيقة
Lesson 5: The Four Lenses: Cost
3:58 دقيقة
Lesson 6: The Four Lenses: Quality
5:08 دقيقة
Lesson 7: The Four Lenses: Root Cause Analysis
5:56 دقيقة
Lesson 8: PIM-Step Three-Case Study
1:32 دقيقة
Lesson 1: Step Four: Customer Interviews
3:01 دقيقة
Lesson 2: Step Five: Benchmarking and Best Practices
3:24 دقيقة
Lesson 3: PIM: Recap
1:06 دقيقة
Lesson 1: Clean Sheet Redesign
1:40 دقيقة
Lesson 2: The 32 Redesign Principles-Overview
0:43 دقيقة
Lesson 3: Design Principles Groups
0:59 دقيقة
Lesson 1: Work Structure Principles (P1-P5)
3:46 دقيقة
Lesson 2: Work Structure Principles (P6-P10)
5:56 دقيقة
Lesson 3: Work Structure Principles (P11-P16)
6:13 دقيقة
Lesson 4: Information Flow Principles (P17-P18)
1:46 دقيقة
Lesson 5: Design Guides Principles (P19-P23)
5:02 دقيقة
Lesson 6: Design Guides Principles (P24-P27)
3:20 دقيقة
Lesson 7: Organizing People Principles (P28-P32)
4:21 دقيقة
Lesson 8: PIM-Step Six-Case Study
2:37 دقيقة
Lesson 1: Design Review by Management
1:31 دقيقة
Lesson 2: Share Process Redesign
1:21 دقيقة
Lesson 3: Implementing the Redesign
5:22 دقيقة
Lesson 4: Metrics and Continuous Improvement
1:47 دقيقة